Help Center

Yes! Unless specified, all of Glitter Haven glitters are cosmetic grade glitter, meaning they are safe to be used on the skin.

The material and colourants. Craft-grade glitter uses industrial colour pigments, whereas the colourants in cosmetic grade glitter have been FDA tested. Traditional cosmetic grade glitter also uses polyester rather than PET plastic, which means the edges are finer and less sharp because the film is not as thick. Enviro Glitter™ biodegradable cosmetic grade glitter is made from a plant-based film safe for applying to the skin

Glitter Haven only sells cosmetic grade glitter, in both biodegradable and traditional styles. 

All Glitter Haven glitters are certified cruelty free and vegan. Our traditional glitter is made from polyester and FDA approved colourants, and biodegradable glitter is made from cellulose and FDA approved colourants. All manufactories of either glitter are both ISO9001 and ISO14001 certified to manage their quality control and enhance their environmental impact management, and do not test on animals.

Unfortunately, there is nowhere in Australia that manufactures glitter (but we are always looking for this to change). Glitter Haven imports glitter from manufactories in various countries including UK, China, Germany and United States.

Custom glitter blends are mixed together by hand by Glitter Haven at our warehouse on the sunny Gold Coast, Queensland.

GLITTER HAVEN® traditional glitters are solvent resistant and can be safely used in nail products, waxes and most other solvents (*always test first). Not every glitter has been tested in every solvent, and it is possible some glitter-solvent combinations will result in colour bleed or particle degradation, therefore it is recommended you run your own testing for any new application.

The words neon and fluoro are often used interchangeably, although they are actually two different (but related) things. At GLITTER HAVEN® we refer to Neon as glitters with bright, highlighter-like colours and Fluoro or Fluorescent glitters as those that fluoresce (or glow) under a black light. Some neon glitters are fluorescent but not all, and some fluorescent glitters are neon, but not all. See our blog for more information. 

There are actually multiple types of biodegradable glitter - 100% plastic free, 92% plastic free, marine degradable, fresh water degradable, industrial compostable, home compostable and quick dissolving. Each option is a viable eco-friendly solution, and they each have pros and cons. All Enviro Glitter™ products are home compostable, and some are also marine degradable, as marked on the individual glitters. GLITTER HAVEN® is always researching new products, and we hope to soon have some glitters from every biodegradable range.

Our Enviro Glitter™ range contains no CRMs, parabens, phthalates or phosphonates, and is biodegradable, which means it’s better for the planet whilst also being smooth and soft on your skin. It is derived from the pulp of sustainably-sourced, renewable and responsibly-managed plantations of primarily eucalyptus trees, and is suitable for vegetarians and vegans.

Biodegradable glitter is shelf stable, meaning it will not start its degradation process sitting on the shelf. The film used to make both water biodegradable and compostable glitter needs microbes to breakdown. Without those microbes (compost-based or water-based) biodegradable glitter will not degrade.

Unlike traditional glitter, there isn't much difference between craft and cosmetic grade biodegradable glitter. Thats because they are made using the film, its just the colourants that are different. In cosmetic grade biodegradable glitter the colourants have been FDA approved as safe for use on the skin. But craft grade biodegradable glitter uses industrial colourants, chemicals not designed to be used on the skin. 

Traditional craft glitter is made up of PET plastic, some coated in metallic flakes, and industrial colourants making it unsafe to use on skin. The pigments can bleed onto your skin and the thick, sharp edges can cause irritation or injury. Craft glitter is also not always solvent resistant, bleeding colour and degrading in some instances. It may not work with all adhesives and sealers either, often clumping and bleeding colour. Due to the thickness of the film, the sparkle can be less pronounced, particularly in the small particle sizes. 

Traditional cosmetic glitter is made of polyester, with FDA approved pigments and is certified safe for skin use. It is much more versatile, made from a thinner film that produces greater sparkle, is softer on the skin and is higher quality. Cosmetic grade glitters generally get more coverage per gram and most are solvent resistant (*always test first), making them a great choice for any glitter project including, nails, body, face and hair.

At GLITTER HAVEN® we use the term 'traditional' glitter to refer to non-biodegradable kinds of glitter. Generally they are made from plastic - PET, or polyester, depending on the type and quality - and are the most common form of glitter. GLITTER HAVEN® traditional glitters are all polyester (unless specified differently on the individual glitter info page).

Glitter comes in so many different sizes and materials and each take up their own weight and volume. You can check out our SIZING GUIDE to see the different bag and pot configurations, but on average 

• XS bag and pot hold approximately 5g of glitter
• S bag and pot hold approximately 8g of glitter
• M bag and pot hold approximately 20g of glitter
• L bag and pot hold approximately 100g of glitter
• XL bag and pot hold approximately 250g of glitter.

At Glitter Haven we are strong advocates of the Reduce, Reuse, Recycle program, and promote responsible use and disposal of plastics. Our mailing packs are fresh and new per order, but it is our packaging policy that we will not purchase any packaging fillers, instead reusing packing peanuts, bubble wrap, and butchers paper etc from our received orders, or our personal house moves etc.

So every piece of filler material in your order has a wonderful story to tell. You can read more information about our Packaging Policy HERE

Double bagging is the process of putting a bag or pot of glitter inside another and GLITTER HAVEN® uses the practice to protect your order. There is nothing worse than receiving your delivery only to find the container has broken and the items inside are no longer useable. You can read more information about double bagging HERE.

YES! FREE standard parcel post shipping (including tracking) via Australia Post is available for domestic orders $100+ (excludes bulk items, items on sale, orders placed during sales campaigns, or orders over 1kg).

For further details, please visit our Shipping Policy.

Yes. Glitter Haven can ship to most international countries, excluding USA and Canada. International shipping prices are displayed at the checkout and are in AUD and include tracking. Shipping costs, currency conversion, local taxes/VAT and import/customs duties are the buyers responsibility. Tracking numbers will be emailed to you once your order is shipped. Please contact us if your country is not listed in the checkout.

We are located in Coomera, Queensland, 4209.

Glitter Haven uses Australia Post as our shipping partner. We have found their service and prices are the most reliable and cost effective, but we are always investigating other options. 

Orders with "Standard post - no tracking" are ineligible for tracking on insurance. 

All other domestic orders within Australia automatically include tracking, up to $100 insurance, and carbon neutral delivery for both Parcel Post and Express Post. Tracking numbers will be emailed to the address on file once your order is shipped. 

Extras such as extra insurance or signature on delivery can be organised at an extra cost, by emailing sales@glitterhaven.com.au. For further details, please visit our Shipping Policy. 

*Please note, Glitter Haven is not responsible for lost or stolen packages

At GLITTER HAVEN® we strive to have Express items processed within 24 hours and Parcel Post orders within 48 hours. Processing times may be delayed during peak or sale periods, and public holidays. 

For further information, please refer to our Shipping Policy.

Please allow 1-2 business days for processing. 

Current shipping time averages (depending on location) provided by Australia Post are:- Parcel Post (Australia) – 3 to 7 business days- Express Post (Australia) – 2 to 4 business days- International – 10+ business days

All shipping times frames are an estimate only and cannot be guaranteed. Once shipped, Glitter Haven is  no longer responsible for the parcel. We are also not responsible for lost or damaged parcels, or delivery timeframes. For more information, please refer to our Shipping Policy.

You will be sent a tracking number via email when your order has been lodged with Australia Post which you can use to track where you parcel is (alternatively, you can login to your Glitter Haven account to view your tracking status). 

Once your parcel leaves us, it is up to Australia Post to fulfill their delivery guarantee. Glitter Haven is not responsible for lost, stolen or damaged deliveries. 

According to the latest information on Australia Post website, please allow up to 21 days for Parcel Post and 7 days for Express Post parcels to be delivered. If you have not received your parcel by this time, or if you are concerned about the delivery, please contact us as we are more than happy to open an enquiry with the transporter on your behalf. 

For further information, please refer to our Shipping Policy.

All orders will be shipped in the order that we receive them, however, please contact us if you have an urgent order. We may be able to organise a same-day or next-day courier, at your expense, depending on the circumstances. Please send an email to sales@glitterhaven.com.au detailing your name, address, email and phone number, your order details and any shipping needs (insurance, authority to leave, preferred turn around) and we will attempt to organise a courier. Please be aware couriers have their own cut-off days/times and not all requests will be able to be met. Glitter Haven is not responsible for delays and is under no obligation to provide this service.

We are an online store and do not currently have a showroom available. 

At this stage local pickups are not encouraged, although in extreme circumstances may be able to be organised by contacting sales@glitterhaven.com.au and explaining your situation. Glitter Haven is under no obligation to provide a local pickup/collection service and it will only be provided at Glitter Haven’s sole discretion on a case-by-case basis.

At this stage Glitter Haven does not have a physical store front, instead providing sparkly goodness through our online store and retail stockists.

Please use the chat function on the website, our Contact Us page, or email us at enquiries@glitterhaven.com.au with a description of the issue. 

Include screenshots of any errors that you may be experiencing, as well as the name and shape profile of all of the products you want to order, your preferred shipping option (standard or express), and shipping address. 

We will be in contact within 24 hours.

Glitter Haven accepts returns or exchanges for faulty products only. Please refer to our Returns Policy for all related questions.

While we are continually working to restock our range, there may be times that items become out of stock. If you are waiting for a specific product please contact us, as it may have arrived but not been processed yet.

Glitter Haven offers gift cards in standard $10, $25, $50 and $100 denominations. They are available direct through our online store HERE. If you would like a custom value, please contact us at sales@glitterhaven.com.au or via our Contact Page.

Of course! Simply go to our Sample Request page and pop the details of the glitter you want including name and shape profile (EG. Polished Silver 0.2mm, Cocktail Chunky Mix). If you would like multiple samples in the same colour family, but are unsure which ones to choose, you can order by colour (pink or blue or red etc). Please provide as much information as possible.

Glitter Haven accepts no responsibility if you are unhappy with the samples chosen.

You could randomly pick a letter of the alphabet and a number and purchase the glitter that represents that selection. 

Or you could give your device to the nearest dog/toddler/button-masher and just let them work their magic. 

Or if you really don’t know what to choose you can always leave the hardwork to us and select a Glitter Haven Mystery Box or Enviro Glitter Mystery Box. We will hand pick a variety of glitters of different shapes, colours, effects, types and blends to give you an overview of what is available in the Glitter Haven catalogue.

Glitter Haven uses your personal information only for the direct provision of products and related information to you as described in our Privacy Policy. We will NEVER sell, share, or distribute your information to any other party in any way except as required by law. 

We accept PayPal, Visa, Mastercard, AfterPay, Apple Pay, Google Pay, & Shop Pay.

Glitter Haven charges will appear as SP * GLITTER HAVEN AUS on your billing statement.

I think the question should be what CAN'T you do with glitter   

At its very essence glitter is decorative, so you can use it to decorate pretty much anything - nails, hair, face, body, candles, resin craft, paper craft, movie props, floors, walls, ceilings, cars, shoes, bags, lamps, playdough – the list goes on and on.

If you have a unique way of using glitter we would love to hear about it on our socials or via our contact page.

Customers are responsible for proper usage in their particular application. Glitter Haven is not responsible for unsafe or improper usage. 

Glitter Haven glitter is not edible. Please do not eat, drink, snort, inject or otherwise ingest any glitter unless it is labelled "edible" (not just food safe - SEE HERE for more information).

Glitter Haven glitter is cosmetic-grade, therefore it is safe for the skin, but care must be taken near the eyes and other 'delicate' areas, and use should be discontinued if you experience any discomfort.

Customers are responsible for proper usage in their particular application. Glitter Haven is not responsible for unsafe or improper usage. 

We love seeing what people make and do with our glitter. We encourage you to tag us on your social media, or images can be shared with us through your reviews, or simply by emailing to info@glitterhaven.com.au

We always do our best to provide our customers with helpful information, however due to the huge number of variables involved in projects, we may not be able to suggest an amount of glitter for a particular project.

As a general rule 30g of glitter will provide full coverage to a 30cm square area and 1/2 teaspoon of glitter will create a rectangle of approx 7cm x 15cm when glued to a forearm. Keep an eye out for future blogs that go into more detail.

This information is provided as a guide only, GLITTER HAVEN® is not responsible for over or under ordering of product

Wax projects, Bath products, makeup, nails, paper craft, resin?

The way glitter is used is different for each project, although the need to test is the same in all applications. Keep an eye out for future blogs discussing the different ways glitter can be used.

Customers are responsible for proper usage in their particular application. Glitter Haven is not responsible for unsafe or improper usage. 

The Sparkle Squad is Glitter Haven’s reward program. Earn virtual ‘sparkles’ and use them to pay for real life sparkles. For all the information check out our Sparkle Squad info page

Earn sparkle rewards for completing simple things like following us on social media, leaving a review, referring a friend or simply signing up!

Redeem your sparkles for awesome rewards of your choice.

Click on the Rewards button on the bottom left of the screen, or log in to your rewards account for further information on earning and redeeming sparkle points.

At Glitter Haven we know just how important it is to your creative vision for you to have exactly the right glitter colour combination. If you are interested in a custom blend, please contact us.

If you have a question or need some help, our Contact Us page is a great way to ask. 

Otherwise, our email (info@glitterhaven.com.au) and social channels (Facebook and Instagram) are monitored daily, with a response guaranteed within 24 hours. We also have a chat function on the website, which is monitored during business hours.

Yes, we offer both!

Bulk quantities and pricing are listed on the product pages and can simply be added to your cart.

Please refer to our Wholesale Orders Page for further details.

We are always looking for quality local and international stockists to partner with on a long term basis. As a GLITTER HAVEN® stockist you have access to reduced price product to be resold as is in your physical store.

When you work with us, you know you are in good hands. Glitter Haven has a long and successful trading history, both locally and worldwide, our products and packaging are of premium quality, along with our exceptional customer service and support.

To apply, please visit our Stockist Application page.

At GLITTER HAVEN® we use our social media platforms to support our small business customers by ‘liking’, ‘sharing’, and ‘following’ profiles and/or content, as appropriate when we are made aware of them. 

We also love to share (or re-share) any media that Glitter Haven is tagged in, and where appropriate, may (with your permission) use the images in our store catalogue. We sometimes take our own images/videos of customers products using our glitter and may share them on our social media platforms or our website. 

Glitter Haven is under no obligation to use, publish or make use of images provided, and does so at its own discretion and in keeping with the Glitter Haven ethos.

Glitter Haven understands the challenges that come from running your own small business. A lot of our customers are small or micro business owners, using our premium, cosmetic grade glitter in their own products and services, so we are committed to making the process as smooth and easy as possible. 

We provide detailed information on each of our products, and strive to provide accurate imagery, including thematic elements. We offer wholesale pricing for businesses buying in bulk and provide Tax Invoices if required.

We also try to promote our small business customer's business through social media channels.

If you have suggestions on how else we can support small businesses and their owners, please let us know via our Contact Page or email at enquiries@glitterhaven.com.au

Still can't find the answer that you're looking for? Contact us here.